Original topic:

Dex pad - Note 9 - One Ui 2.0 - not working

(Topic created on: 04-09-2020 07:40 PM)
451 Views
BubbaDude
Active Level 1
Options
Galaxy Note
Hi, 
I have a Samsung Note 9 runing One Ui 2.0.

My dex pad STOPPED working after my phone installed one ui 2.0.

Does anyone have any solution? 

My phone just says that I'm not using a fast charger to charge when I plug into the dex pad. But I am!

It doesn't offer Samsung dex at all. 

Please offer suggestions. 
9 Comments
BubbaDude
Active Level 1
Galaxy Note
So found this note in the dex pad documentation. I've been using 9v 1.67a charger Samsung provided all good. But now not working with One Ui 2. Tried a 9v 2a charger working a bit better but still not stable video cuts out every few minutes. Seems the 12v/2.1a charger is a must and I don't have one. I hope Samsung can fix this.
0 Likes
pafco007
Beginner Level 3
Galaxy Note
(819) 510-4289
0 Likes
300kc
Active Level 7
Galaxy Note
This may be due to the fact that after the update to 2.0 the note 9 no longer needs the pad to run dex. The only thing you need to run dex is a usb cable. I'm assuming the update made the pad unusable.
0 Likes
CHMultimedia
Expert Level 5
Galaxy Note
That was the case since Android 8.1... the S9 had to wait until Android 9 for that feature
0 Likes
BubbaDude
Active Level 1
Galaxy Note
Good guess. It's true that note 9 doesn't require dex pad just a converter. Galaxy s9 requires the dex pad. However so far it seems they purposefully or accidently broke comparability with the low end charger. It is upsetting as I don't have the charger they suggest 😕 they should have included it instead of the lower spec one.
0 Likes
CHMultimedia
Expert Level 5
Galaxy Note
The S9 supports using a simple USB-C to HDMI adapter for DeX since Android 9
BubbaDude
Active Level 1
Galaxy Note
True but I bought the dex pad for the USB ports. It is really lame that it stopped working
0 Likes
pafco007
Beginner Level 3
Galaxy Note
Mo.n téléphone calis
0 Likes
mojodiak
Active Level 1
Galaxy Note
anybody have an idea whether Samsung Galaxy s20 ultra 5G support an esim for USA, Canadian version?
also is there any snapdragon dual sim version available on S 20 series
0 Likes