Original topic:

Latest UI update to the Note 10+

(Topic created on: 10-04-2020 10:37 AM)
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yomamma1922
Active Level 2
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Galaxy Note
Since the last UI update few weeks ago it has broken the Google Nest previews. Now when a notification comes in there is no longer a snipit of the it's notifying you of. You must now go to the Google Nest app to see. This also broke the Galaxy watch as well same thing. Notification but no snipit. This is my first Samsung in many years and I'm regretting it as I never had these problems with my pixel phones.
22 REPLIES 22
Galaxy Note
Yes, I got preview from my notification area. I am using UI 2.5 on N20U.
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Galaxy Note
Try Open Settings → Apps → Nest → Storage
click clear cache and data. Setup Nest app again and test it.
yomamma1922
Active Level 2
Galaxy Note
Thanks for your help @Tallman I tried but the notification will not pull down a preview. This is frustrating.
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Galaxy Note
So, you mean notification show the preview for the first time, no need to expand the notification?
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yomamma1922
Active Level 2
Galaxy Note
I mean the notification no longer expands a preview like it did prior the the UI update. It now just shows a notification that's it, no preview anymore. for me to see a preview I need to go into the Nest app.
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Galaxy Note
I don't think is OneUI problem. I have the preview on notification, without open Nest app. Try unintall Nest app? Maybe?
Galaxy Note
Hi yomamma1922, can you check if you click into Settings → Notifications → Nest → General

Under Lock screen, does it choose show content?
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yomamma1922
Active Level 2
Galaxy Note
Yes and was set to show content.
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Galaxy Note
Quick question, the notification is for Nest Hello Doorbell or Nest Camera?
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yomamma1922
Active Level 2
Galaxy Note
Both I have the Hello and a nest cam inside my house. I don't want to sell the Note but this is really leaving a bad taste.
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