Samsung note 10+ no wifi calling recently

[Supermann]

After updated android 11, my Samsung note 10+ wifi calling is not working, pls help...

[Valeriya]

Hi, We suggest you get the device examined by the technician to get it repaired. I request you please reach out to live chat support by using the link below and they will help you with the service ticket. Please make sure you keep the pictures and BOS(Bill Of Sale) handy for review. www.samsung.com/ca/livechat Samsung is offering Door to Door service:

For In-warranty: We will arrange a convenient and safe pick-up service solution at your home. Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932273) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery. If service pick-up is required, you will receive a FedEx shipping waybill from our agents via email. Once you have received your waybill, please schedule a convenient pick-up time for your device at your home by calling FedEx at 1-800-GoFedEx (1-800-463-3339). The health and safety of our customers, employees and partners remain our top priority. For all services requiring pick-up and delivery, please see https://www.fedex.com/en-ca/coronavirus.html for details on how FedEx is responding to COVID-19. Samsung will pay for the cost of shipping by FedEx from your home to the service centre and from the service back to your home. For repairs that are under the manufacturer’s warranty, there is no charge for the service to perform the repair for In-Warranty devices.

For repairs that are Out-of-Warranty, our Authorized Service Centre will determine the repair required and contact you with a repair quote and you will pay the service centre directly. In certain circumstances, an inspection fee may apply for any refused repair quotations.

[Vic20]

Not something you may want to hear, but you may need to do a factory reset. Considering you tried all possible solutions to no avail this is the last resort. This will wipe all data on the phone. But hopefully will also correct the issue you are experiencing.

[Supermann]

after factory reset, no luck

[Cassidy]

This was what i was thinking...factory reset DIDN'T resolve the problem and my provider Bell don't resolved nothing too.
So this is a Samsung's update bug

[Vic20]

Very strange. I'm on Telus and able to turn on WiFi Calling. I don't usually use this and Telus has preference set for mobile network first. Note 10+ running One UI 3.1 Android 11.

[Cassidy]

I am able to turn on Wi-Fi calling...BUT...after 10-20 minutes , i have to set it again because it's gone..
I called Bell...but like usual they told me first that Note10+ CAN'T have Wi-Fi calling, but i told the guy i was Expert level 5 on Samsung's forum...and he change his answer to say it was Samsung's update error..
(First time i say to somebody: Don't take me for a stupid person, i know Samsung's product better than you and bla bla bla)

Many people are complaining about WiFi Calling on others forums since the last update....

[Vic20]

Again very strange. Mine is still on and left over night. Wonder if it's related to carrier/firmware tweaks? @Tallman is with Rogers and the WiFi calling setting seems to allow him to select preferred network. As for mine using Telus does not have that option. Just turned it off/on and don't see any issue yet.

[Davvos]

I had the same happen on my S9 - after security update a week ago the wifi calling option disappeared. It had been working perfectly before.

[Supermann]

your case look is like more common, you can try pull out the sim then reboot the phone, then reinsert the Sim.. see the wifi calling toggle come back or not, if not try down load the Samsung band selection from Google app store, try play around..it should be OK.. my case still is not solve yet, I already escalated with Samsung technical support, they did not get back to me yet, it's already 4 days....

[Supermann]

The latest update from Samsung ( Sept, 16, 2021 ), my wifi calling problem is solved.....