Original topic:

Bluetooth problem

(Topic created on: 06-18-2018 08:31 AM)
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Laki
Beginner Level 2
Options
Galaxy S
Hi
My problem is when I did factory reset for my samsung s7 edge, I cannot communicate with my wi fi speakers.
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9 REPLIES 9
Galaxy S
You will have to set up as if you device was brand new - ie: when you first got your S7 🐧
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Echo1
Expert Level 4
Galaxy S
The update shouldn't make any difference but seeing as you can't connect then I would go into you Bluetooth settings and forget your speakers and the re-connect
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Galaxy S
Yeah I'm pretty sure that it's because he Factory Reset which wiped the previously paired devices from memory.
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Echo1
Expert Level 4
Galaxy S
glad you agree lol....
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Moderator_
Moderator
Moderator
Options
Galaxy S
Hey @Laki, as other members mentioned, when you factory reset your device, it wipes all the network connection data as well. Please connect to your Wi-Fi speaker as it is your first time connecting. Thanks!

- Wonchul
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Samesung
Active Level 10
Galaxy S
As of today my Bluetooth devices will randomly disconnect. Did everything single usual step to remedy the situation.
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pink1
Beginner Level 2
Galaxy S
je ne peux pas accéder à mon bluetooth
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ammaridris
Beginner Level 2
Galaxy S
my note 8 can't scan a new bluetooth headset
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mikee04
Beginner Level 2
Galaxy S
cannot scan blue piston blue tooth speakers
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