Original topic:

My secure folder

(Topic created on: 12-25-2022 10:05 AM)
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Mitchieboo
Beginner Level 2
Options
Galaxy S
Am lock out of my secure folder I change the password to my account but it won't let me in what can i do please .
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2 REPLIES 2
RedDogRabbit
Expert Level 5
Galaxy S

If 

 you have forgotten your Secure Folder password, you can reset it by confirming the Samsung Account you used to set it up.

1. Open Secure Folder on your device.
2. Tap FORGOT PASSWORD.
3. On the next screen, login with your Samsung Account. If you forgot your Samsung Account password, visit the link below, and Click on "Reset Here". 

https://docs.samsungknox.com/secure-folder/Content/troubleshooting.htm

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Nylah
Moderator
Moderator
Options
Galaxy S

Hi, please follow the steps by RedDogRabbit to reset the secure folder password and verify if your'e able to login to your secure folder.

Thank you RedDogRabbit.

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