my speaker is not working any help?

[Seunfunmi]

Hi when I call or recieve call, the other person does not hear me when I put my phone on speaker. My phone is up to date . Pls any suggestions,  recommendations ? My phone is S8+

[Jeremie]

Hi @Seunfunmi,

Are you experiencing the issue with a particular person? Please check if you are having the same issue with other persons. 

Also, perform a Restart. A restart often clears up any software glitches that may disable the sound.

[Seunfunmi]

no ,its everyone that calls that complains

[Seunfunmi]

and have restarted many times

[Jeremie]

@Seunfunmi,

Remove anything plugged into the headphone jack, including selfie sticks, charms, etc and Disable Bluetooth by swiping down from the top of the screen to open Quick Settings. Tap the Bluetooth icon to turn off Bluetooth.

Also, test the speakers under Samsung members as @makeanimationssmooth  and @Tallman suggested.

[makeanimationssmooth]

Hi @Seunfunmi

If you are possibly experiencing audio issues through your speakers, you can try and visit the following link to diagnose. You can also check out the help section under Samsung Members after.

[Shaggyskunk1BLM]

Looks like a Click Bait site.... 🙄

[makeanimationssmooth]

how?

[makeanimationssmooth]

It's pretty legit...🤔

[Shaggyskunk1BLM]

Because this is the garbage that I see clicking on the link you posted!