S20 ULTRA Camera Failed Warning

[JeffinJoseph]

Hi guys does anyone else's camera crashes after the update?

[RedDogRabbit]

Nope, but open the Camera ,go to it's Settings (Gear Icon ) Top Left Settings & Reset the camera & Reboot.

If that doesn't work ,go to Settings > Apps &Scroll down to the camera > Storage &Clear BOTH Cache and Data for the camera & Reboot.

One of these steps should solve the problem .

[Virgil93]

I've done that,  and none of this started after the update

[RedDogRabbit]

Are you saying that you have a problem with the Camera or not? 

[JeffinJoseph]

I did all that still it crashes

[RedDogRabbit]

Try going to the Samsung Members app & Click on the "Get Help" & Diagnostics, then run the Diagnostics for the Camera & see if you get any errors. 

[Brantley]

Hi JeffinJoseph, we suggest you to try steps given by Reddograbbit and keep us posted. Thank you Reddograbbit.

[JeffinJoseph]

When I did the diagnostic it shows action required for front and rear cameras.
But when I clear cache it works till I close my camera app.

[RedDogRabbit]

Either backup your device with Smart Switch & Factory Reset, or visit a Samsung Service center. 

[Brantley · Accepted solution]

Hi, If the issue still not resolved, We suggest you to examine the device with a service technician. Please find your nearest Samsung service location with the given link.https://www.samsung.com/ca/support/service-center/