Original topic:

S22 Ultra Wifi Problem

(Topic created on: 09-12-2022 08:40 PM)
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Kartha
Active Level 1
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Galaxy S
Hey guys 👋,
Any idea for the past few days my wifi is getting disconnected and my S22 Ultra is using my data instead. I turn my wifi off and on then it connects for maybe about 10mins then does the same thing. Only happens on this device. The msg is that Connected without internet. Started happening for about a week now. It's getting frustrating. The device is only 5 months old. Please help.
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8 Comments
Galaxy S
Try the following on your phone.

Open Settings -> Connections -> WiFi -> Gear icon at far right on your WiFi name -> Clicjk view more at bottom to expand. For MAC address type, try use Phone MAC instead of Randomized MAC.

See if this help.Screenshot_20220912_223326_Settings.jpg
Kartha
Active Level 1
Galaxy S
I reset the network settings and it hasn't happened yet but it's been less than 1hr since resetting so if the problem appears again will definitely try this.
Thanks.
Galaxy S
Not a problem. Good luck.
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Helenna
Moderator
Moderator
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Galaxy S

Hi Kartha, we appreciate your efforts in solving the issue by trying the troubleshooting steps.

Kindly write back to us if you require any further assistance. We are happy to help you.

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sharurocks
Active Level 6
Galaxy S
Wifi being a problem since it's launch it happend on my device as well...tried all the troubleshooting steps...finally was successful tradein the phone for a z fold 4 wifi works like a charm
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Helenna
Moderator
Moderator
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Galaxy S

Hi sharurocks, thank you for sharing you experience with our Samsung community members.

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Steve1972
Beginner Level 2
Galaxy S
I too am having the same issue. Wifi disconnects and uses my data. Sometimes I click back to put the wifi back on. And it doesn't work. I tired to reset the network. It works for a few mins and boom!! Disconnects again. I turn on flight mode and then off. That works sometimes but after a few mins. Disconnects again. I shut down my phone and it ends up connecting for about 30 mins or so and it starts all over again. Don't know what to do. I went to see a samsung tech. He said without even looking at my phone I would have to change my wifi/bluetooth module. Which is very $$$. I'm noticing a lot of people are having the same issue. Here in the community and other websites. Can this be fixed by an update? Do we have to get-together and take further action? Don't know what to do???
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Galaxy S

We have the same problem with ours. It just started 2 weeks ago. Its now. Dropping calls won't stay connected on the t-Mobile network. We have reset the phone, we've done a factory reset. And they now have replaced the phone. Put the old sim back in the new phone, same problem. I'm waiting on the new sim card. This is unacceptable. And it appears that samsung's trying to wean people off that phone and buy new ones. This has cost us time and more money. We had to file an insurance claim to replace hardware. This is ridiculous samsung step up.

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