Original topic:

Screen burn on galaxy S24 Ultra after less than a week.

(Topic created on: 02-01-2024 04:33 PM)
4772 Views
brotz68
Active Level 4
Options
Galaxy S
I recently got a brand new Galaxy S24 Ultra, and I have been doing everything I can to prevent screen burn. I don't use my phone at anything over half brightness, and I do my best to not display static images for a prolonged period of time. The same thing has happened to my previous Galaxy S21+, and I'm not too happy with this problem consistently appearing on my Galaxy devices. This was also a huge problem on my Galaxy S9, before the S21+. What do I do now? 


image
Faint screen burn along the top of the device, where status bar is.


20 Comments
brotz68
Active Level 4
Galaxy S
Yeah, I 100% understand being upset. When I noticed the screen burn, I was absolutely devastated. I paid $1,750 even with the included trade-in from my old phone, and seeing that a literal week old phone had screen burn was infuriating. I called Samsung for a screen replacement, which they did no problem. Once the screen was replaced, same day, the screen burn was back. The absolute misery resides in Samsung's abhorrent burn in protection. This is mainly caused by: 1, the status bar. It doesn't move, thus burning into the screen as it's a stationary asset. 2, the home button. I use the bar home button and gestures, as it feels more fluid overall, but that comes at the cost of getting major burn in. And 3, I'd say being the biggest is the keyboard. Why do we buy our phones? To doomscroll, take pictures, and of course, TEXT. The keyboard, whether in dark or light mode, is atrocious. Sure, it looks good, but it doesn't shift at all. The lack of shifting causes some really extreme burn in.

Overall, though, I've learned to live with the burn in. I see it every once in a while, but it doesn't bother me as much as it once did. Still, that doesn't mean that you should just forget about it. You paid for your phone, and you expected a certain quality from a multi billion dollar company, where your device should be flawless. I'm sorry that you have to endure Samsung's burn in curse, and I'm sorry that I can't help more. The only solution is to get your screen replaced, and once that happens, stop using your phone entirely. I've used iPhones, I've used Galaxy devices, and even some Huawei and Xiaomi, too. Every Galaxy device with an OLED that I've used got burn in. Not a single iPhone I used (which includes a 12 Pro Max, 13 Pro, and 14 Pro Max all with OLEDs) got burn in. Samsung by far, has the best colours I've seen in terms of smartphone displays, but that comes at the cost of having your screen look like an old tube from the 90s after leaving Tetris on for too long.

But yeah, there's not much you can really do besides get a screen replacement and moderate your screen time. Both of those things are not at all what you should have to do as a preventative, but that's all I've that works thus far.
0 Likes