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04-11-2024 05:58 PM in
Galaxy S- Mark as New
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04-11-2024 06:55 PM in
Galaxy S- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system
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04-11-2024 07:05 PM in
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04-11-2024 07:06 PM in
Galaxy SYou could also go to Settings > Apps Search for the Video player you are using & Click on it & Scroll down to Storage >Clear Both Cache & Data for the app & Reboot.
No issues on my S23 Ultra One UI V6.1
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04-11-2024 07:21 PM in
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04-11-2024 07:40 PM in
Galaxy SDeleting the Data from the Gallery app, won't delete your photos, it will only delete the app's data.
I've got over 45 Gig of photos & videos stored on my S23 Ultra. The Gallery app is only using about 200 Meg of storage.
Clearing BOTH Cache & Data for the Gallery, will not touch your photos & videos, they are not stored in the Gallery app.. which is essentially just a viewer.
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04-11-2024 07:18 PM in
Galaxy S- Mark as New
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04-14-2024 01:25 PM in
Galaxy SHi, did you performed the above steps to Clear cache and Clear data for the Samsung keyboard app? Is your issue resolved?
Clearing cache will not delete pictures. It only removes the the cache simply clears the temporary files that maybe causing the issue.
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04-14-2024 01:28 PM in
Galaxy S