This is a reminder for the upcoming Ask an Expert event, happing RIGHT NOW! For those who are not familiar with this, the Ask an Expert is a time where any community members can submit questions and have a live response from experts! This time, there's no theme to this event - if you have ANY questions related to Samsung Products and services, bring them tomorrow and we can give an answer!
The event begins at4PM EST sharp - and ends at 5PM EST.
All the remainding questions from after the event will not be answered live. Instead, it will be answered later.
Format:
Please post one question as a “Comment” in this discussion thread
The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!
Some suggestions to keep things moving:
Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the event
Please follow our community guidelines at all times
Yes it is on the s9 but unfortunately they removed this feature from s10 that's why I was wondering if there was a way around it, thanks for trying to help me out!
YES! an answer to this would be FANTASTIC! I read in the forums under the wearables section that someone contacted the better business bureau and Samsung told them the watch will work by tbr end of the year with the updates. but they only have 6 days left and still nothing. not sure what happens if it's not fixed after the time they have told the BBB though. perhaps we should all call the BBB and complain they sold us a faulty device. so samsung will actually do something about this issue as it's been going for 9+ months
CHMultimedia -> where can we find the information about: 1-the bug itself: looks like Samsung completely disregard and deny that bug, event when you call the support line. 2-statements with the information from Samsung about the next update.
I like my phone and watch. even with that bug that affect the updates, but GOD Samsung lack of communication and documentation.
