Original topic:

Secure Folder issue

(Topic created on: 01-22-2022 05:55 PM)
Cprice
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Secure Folder

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18 Comments
Cprice
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Secure Folder
Backed up my phone (Smart Switch & Samsung Cloud)
Updated to Android 12
Reset phone
Restore from backup
Then getting message above when I launch Secure Folder, I have no clue what password it is asking for.
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RedDogRabbit
Expert Level 5
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Secure Folder

I THINK that it should be your Samsung Account password?

 

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Cprice
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I tried that, didn't work
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Cprice
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Secure Folder
I do know that the password is asking for has a minimum of 8 characters
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GG2
Expert Level 1
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Secure Folder
It should be a different password than your Samsung account password. You can enter any random password, then tap on forgot pin/password then reset and log into your Samsung account and reset secure folder password/pin
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Cprice
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Secure Folder
I don't have an issue getting into my Secure Folder, it keeps asking me if I want to restore from Smart Switch backup
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RedDogRabbit
Expert Level 5
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Yeah I'm not sure, because I'm pretty certain that I never set up a Smart Switch password for my backups to the external sd, but I have noticed that the last few backups, it's saying that they will be encrypted.. pretty sure that I never made any changes though?

I guess that you probably tried just not entering a password?

Don't think that it'd work though.. 

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Cprice
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I never setup a password and you can't click on OK if the password field is blank
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GG2
Expert Level 1
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Yes sorry, i reread your post. I have no clue either.
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