TAB A with really slow wifi connection

[RJMaher78]

Purchased a Galaxy Tab A tablet the other day.  The wifi connection on it was horrible (getting 0-3 Mbps when all other devices getting 25-30).  Took it back to the store and exchanged it.  New one has the same issue. I've factory reset it, I've reset the router, I've cleared cache on the wifi connection.  I don't know what else to do.  If I can't get a consistent connection to wifi it's no go good to me as I won't be able to stream or play games.  Anyone else have a similary issue or a suggestion? 

[Tallman]

Hi RJMaher, sounds like there is a huge interference in your house.

1. Wireless speed minimum already reach n standard, which means easily reach 300Mbps. But your normal speed is only 25-30Mbps, which means consider slow. Either your router has issue or your home full of interference.

2. 1st Tab A have problem, and you got 2nd new Tab A, still having same problem.

So, I have a feeling that your WiFi have some connectivity issue. Sounds like not the Tab A problem. Tab A support up to wireless N speed (Max 300Mbps).

[Members_XOnCEMB]

My Tab -A is doing the same. Was good till a few days ago di all the O.P did and bad download speed but upload was fine. I tested two other galaxy phones on wifi with data off and a laptop all getting over 100Mbps..

The only difference was a new modem with Wi-Fi 6 capability. surely a 2 year old tablet can work on that ?

[Cassidy]

Hi @RJMaher78, 

I have the slowest connection frow Bell and i have a minimum of 72 Mbps on my Tab A so i think your problem is coming from your provider...Call them, i am sure the tablet is not the problem !

[Tallman]

Hi Cassidy, I think RJMaher78 is having issue with WiFi, not the mobile data 😜

[Cassidy]

Tallman
this is a picture FROM my WIFI connections, not mobile data but in Avast Speed Test, this is what i got, normally it's 16/11
is this what you want ?

[Tallman]

Oh...I thought Bell is provide mobile connection. But I guess you are using internet service from Bell. Yes, local network speed. 😄

[Cassidy]

Tallman
I am with Bell for everything , TV, Internet, phone, Mobile

[Tallman]

👍🏼

[ZenoKnite]

What band are you on for wifi? Also, what is the actual model of your Galaxy Tab A. The Galaxy Tab A 7" is not compatible with A/C. If your other devices are connected using a different wifi standard then the results you are getting would be different. I'd say definitely check your router/modem settings to see what its connected as.