Original topic:

S10 Phone app popping up on its own

(Topic created on: 01-27-2020 10:08 AM)
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Quality
Active Level 1
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Galaxy S
Hi,
Using Galaxy S10. Today my phone app started opening on it's own. It intrudes while I'm using other apps like youtube, chrome, and even while I was typing up this post.

I have restarted the device, and cleared the app data and cache, but it's still happening quite often. About 10 times in the last hour. 

Anybody else have this issue? My software is up to date.
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Quality
Active Level 1
Galaxy S
Removed it from home screen and lock screen and it's still happening.
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Galaxy S
i guess go to last resort, factory reset.. just backup the contacts, messages and galleries. then restore it. then manually install your apps on playstore library.
Galaxy S
Have you installed any apps recently, perhaps?
Quality
Active Level 1
Galaxy S
no apps installed in the last few weeks.
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Quality
Active Level 1
Galaxy S
except twitter. like a week ago, but this problem started today.
Galaxy S
yes seems just like you device is faulty and acting up. I'm sure a clean factory reset will resolve this issue.
Quality
Active Level 1
Galaxy S
yeah. it even did it in safe mode..
thanks for the advice
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Galaxy S
Actually, I have the similar issue like Quality. However, the popup is not phone app, is the samsung weather app. It popup randomly. But I just ignore it because not always popup. Just once in a while. This only happene after upgrade to Android10.
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Cassidy
Expert Level 5
Galaxy S

Like Tallman wrote, i think this is a another Android 10 bugs. You can try a wipe cache partition and see if it helps, it cost nothing to try it ....
https://r1.community.samsung.com/t5/Others/Wipe-cache-partition-for-all-devices/m-p/3156063#M19438

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Galaxy S
I already did the wipe cache partition in recovery mode. But it still happen once in a while. I would say 1 or 2 times per week. But it is not annoying to me, I will just leave it.
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