This is a reminder for the upcoming Ask an Expert event, happing RIGHT NOW! For those who are not familiar with this, the Ask an Expert is a time where any community members can submit questions and have a live response from experts! This time, there's no theme to this event - if you have ANY questions related to Samsung Products and services, bring them tomorrow and we can give an answer!
The event begins at4PM EST sharp - and ends at 5PM EST.
All the remainding questions from after the event will not be answered live. Instead, it will be answered later.
Format:
Please post one question as a “Comment” in this discussion thread
The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!
Some suggestions to keep things moving:
Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the event
Please follow our community guidelines at all times
Not sure what you mean bc pretty much every app has a user name and password 🤷♂️ I'm assuming you want to check out "secure folder" if you have it on your device, this will make you use a password for any apps you add to that folder.
Hi there - I have an issue with downloaded music not showing up in any of the music players (including google play and samaung music). It can be detected while it was in the download folder. But when I even try to rename it, the file disappears in the music library but still stays in file explorer and is accessible only there. Is there any solution for this ?? I believe this started happening after I got my Android Q and One UI2 update. Cause never faced any such issue priorto it. Please help me with this issue.
I upgraded a bit ago to an s10+ from an s8. the charge cord that came with the s10 will quick charge my phone but none of my other cords will. I had it plugged into my s8 quick charge cord and after 8hrs it had only charged 15%. why is this? did the cord connectors change with the s10?
I can't even use android auto in my truck because of the cords
when is the update coming out to fix the galaxy watches that are. LTE and wont update, or install any of the app updates available for the watch??? it's been 9+ months now and as I read in a post on Samsung members someone has already contacted the better business bureau in regards of samsung Canadas lack or effort or information as to fix the issue pertaining to 2 of the galaxy watches with certain model numbers????? the BBB told th guy that samsung said by the end of THIS year it will be fixed and since there is only 6 days left before the end time of when samsung said this issue will be fixed and is running out of time. WHEN WILL THE WATCHES BE FIXED AND ALLOWED TO UPDATE???
hello everyone I've got a few screen shots that I'm not 100% sure about what they mean? if anyone out there can help me fully understand that would be greatly appreciated. i will be attaching more screen shots in a following post. thanks
This is all normal. Every device has a MAC address. Long IP addresses are IPv6 addresses and this is normal too. And it's normal that you have interacted with your own device.
