Original topic:

Samsung note 10+ no wifi calling recently

(Topic created on: 06-12-2021 07:15 PM)
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Supermann
Active Level 3
Options
Galaxy Note
After updated android 11, my Samsung note 10+ wifi calling is not working, pls help...
32 REPLIES 32
Supermann
Active Level 3
Galaxy Note

I use Freedom mobile, I contact them already.. they have no solution and ask me contact Samsung technical support

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Galaxy Note
According to the error:

Couldn't set up Wi-FI Calling. Try again later in Settings.

Sounds like you need to setup again or update again after Android11.

How about remove your SIM card. Then power off your phone. Wait for 10 minutes, insert your SIM. Then power up your phone. See if WiFi calling register correctly again.Screenshot_20210612-213256_Wi-Fi Calling_45369.jpg
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Supermann
Active Level 3
Galaxy Note
No luck, just tried your steps...
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Galaxy Note
That's very strange. Wifi calling and VOLTE cannot turn on at the same time.
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Supermann
Active Level 3
Galaxy Note
Yes, I use freedom wificalling from my old phone Samsung S8 to now Note 10+, never have problem..just this time after update to android 11 thru Samsung.. I use my sim in other phone, the wificalling is working..
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CHMultimedia
Expert Level 5
Galaxy Note
Please go in Settings/About/Status/SIM and tell us what is the current "IMS Registration Status"
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Cassidy
Expert Level 5
Galaxy Note
Si tu parles de ça, le mien est enregistré MAIS est à reconfigurer aux 10 minutes car mon wifi calling ne tiens pas moi non plus...it turn off itself comme dirait Tallman 😇clipboard_image_1623536710500_1623536710500.jpg
Supermann
Active Level 3
Galaxy Note

tempFileForShare_20210612-221314.jpg

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Valeriya
Moderator
Moderator
Options
Galaxy Note

Hi, Please could you try to back up and reset your device.

To Backup data: From Settings, navigate to and tap Accounts and backup. Tap Back up data under "Samsung Cloud". On the next screen, select the content you want to back up, or simply tap Select all. When you are ready, tap Back up at the bottom of the screen. Tap Done when it is finished syncing. Please perform the below steps to reset the data. Before that, please sign out from the Google account and Samsung account on the device Settings >> General Management >> Reset >> Factory Data reset.

To restore the data: From Settings, navigate to and tap Accounts and backup. Tap Restore data under "Samsung Cloud". On the next screen, select your desired device (at the top of the screen), and then select the content you want to restore. Next, tap Restore at the bottom of the screen. If required, follow the on-screen instructions to download your backup data.

Supermann
Active Level 3
Galaxy Note
factory reset last night.. still not work..any suggest
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